Support

Website maintenance for South African businesses

Ongoing care so your website stays fast, secure and working properly after launch. Plans from R1,500 per month.

The principle

Launch is not the end

A website is not a static document. It needs to be kept updated, secured, backed up and improved over time.

Most businesses treat their website as finished when it goes live and then wonder why it slowly loses performance. We offer ongoing maintenance so the asset keeps improving instead of degrading.

What is covered

What a maintenance plan includes

01

Updates and security

Core, plugin and platform updates are a regular security requirement, not optional housekeeping. Unpatched websites are a target. We keep your site current, monitor for issues and respond quickly when something needs attention.

02

Speed and performance

Page speed directly affects search rankings and visitor experience. We monitor load times, optimise images, manage caching and address technical performance issues before they start costing you traffic and conversions.

03

Content changes and support

When you need copy updated, a new staff member added, a new service listed or a page restructured, you contact us and we handle it. Priority support for maintenance clients means no lengthy back-and-forth.

Plans

Monthly maintenance retainers

For businesses that want ongoing support without the uncertainty of ad-hoc billing.

  • Platform and plugin updates
  • Security monitoring
  • Backups
  • Performance checks
  • A monthly content change allowance

Common questions

How much does website maintenance cost?
Website maintenance plans start from R1,500 per month. The plan covers platform and plugin updates, security monitoring, backups, performance checks and a monthly content change allowance. We quote the right plan based on your site's complexity.
What happens if my website goes down?
Maintenance clients get priority support. We monitor for downtime and respond quickly. If the site goes down, we diagnose and restore it as a matter of priority — not as a billable add-on.
Can I make content changes under a maintenance plan?
Yes. Every plan includes a monthly allowance for content changes — updating copy, adding a staff member, listing a new service, changing images. Larger structural changes are quoted separately.
Do you maintain websites you did not build?
Yes, in most cases. We assess the site first to understand what it was built on, what its current state is, and whether we can support it properly. We will tell you honestly if we cannot.

Work with 18dev

Keep the site working

Tell us about your website and what support you need. We will recommend a plan that fits, starting from R1,500 per month.